Support
Help with gameplay, purchases, privacy, and account data.
Contact us
Email support@duckproject.app. Include your device model, iOS version, app version, and a short description. Do not send health information, passwords, or payment-card details.
Quick fixes
- Camera: allow Camera access in iPhone Settings, use a well-lit clear space, and keep your full body visible.
- Purchase: use Restore Purchases in the app. Manage or cancel subscriptions in your Apple account settings.
- Workout export: confirm Apple Health or Strava permission, then retry from the completed run.
- Safety: stop exercising if you feel unwell or your space is unsafe.
Privacy and data
Read our Privacy Policy or submit an access, correction, or deletion request through Privacy Choices.